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The link between WHS & your bottom line.

Evidence shows that organisations who invest in health and safety culture have a competitive advantage.

A study published in the Journal of Occupational and Environmental Medicine looked at the financial growth of public companies that scored highly in the Corporate Health Achievement Award (CHAA) nominations. The CHAA awards recognise the healthiest, safest companies and organisations in North America and aim to raise awareness of best practices in workplace health and safety programs.1

As part of their application for the awards, organisations presented trend data showing a reduction of health risk, health-cost savings, or other impact on the business as a result of their safety, wellness, and health programs as well as their leadership and management culture.

Using this data, researchers took the top 17 performing companies and created stock market investment scenario, analysing the period spanning 2001 to 2014, using a hypothetical investment of $10,000.

The results?

Companies who did well in health and safety performance achieved a 333% return, compared to the stock market (S&P 500 index) return of 105% during the same period.

Even in the lowest-performing scenario, the CHAA companies achieved a 204% return, compared to an S&P return of 105% during the same period.

This research may have also identified an association between companies that focus on health and safety and companies that manage other aspects of their business equally well.

The modelling suggests that organisation that invested significantly in health and safety programs can outperform other companies in the marketplace.


REFERENCE:
Tracking the Market Performance of Companies That Integrate a Culture of Health and Safety: An Assessment of Corporate Health Achievement Award Applicants. Journal of Occupational and Environmental Medicine. January 2016 – Volume 58 – Issue 1 – p 3–8 doi: 10.1097/JOM.0000000000000638.

Ready to transform your safety culture?

Learn More About Our Foundational Behavioral Safety Program

Focusing on shifting individual attitudes and mindsets regarding how safety is viewed in the workplace, this program also teaches new skills and knowledge to embed behaviour change at an individual and organisational level.

Find out more and download the course outline below or call us on 1300 453 555.

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You’ve got the tools, training and systems…but how do you capture hearts & minds?

You’ve got the tools, training and systems…but how do you capture hearts & minds?

One of the most difficult things about creating a strong safety culture is engaging the hearts and minds of everyone in your organisation to take ownership of safety – regardless of their title or job function.

Even with excellent systems and processes and an understanding your legal obligations – as behavioural specialists – we know if people really don’t perceive their actions could cause harm, changing their behaviour is very hard.

In addition to great systems and processes, whether in the Learning and Development area or Safety, you need to focus on 4 areas to shift safety culture, or implement any change process. These are 4 vital areas that underpin any attempt to shift behaviour.

They are:

Without your organisation having these 4 areas working together to engage the hearts and minds of supervisors, managers and leaders – they will say the same thing over and over, and incidents will keep repeating over and over. Neglecting any of those 4 areas is at best case, a recipe for frustration and fear – and in the worst case could lead to injuries and potential fatalities.

Think about the statements below – are they being driven by Values, Beliefs, Mindset or Attitude?

  • It won’t happen to me?
  • It will be quicker to do it this way?
  • I will get in trouble if I stop
  • I’ve always done it this way
  • Wrap me in bubble wrap why don’t you
  • Someone else will handle what I just saw
  • Phew! close call but we got there

It’s almost guaranteed that if you have put all the tools and systems in place and you’re not getting improvements in your safety/ leadership culture or safety statistics – then it’s a failure for your organisation to engage Values + Beliefs + Mindset + Attitude.

There is also one more critical factor that supports this – role modelling.
If as a leader, you don’t embody the attributes that you want to see in your people and ‘walk the talk’ – changing others is impossible.

Thankfully shifting VBMA’s, (and therefore Hearts and Minds) doesn’t have to be difficult – it can be done en-masse with a well-structured training program.

It is because of this understanding we work with leaders on the Hearts and Minds before cascading any safety leadership program throughout an organisation.

To find out more about a bespoke Hearts and Minds program tailored to your organisation’s challenges and potential click contact us here.

Ready To Engage Hearts & Minds?

Learn More About Our Foundational Behavioral Safety Program

Focusing on shifting individual attitudes and mindsets regarding how safety is viewed in the workplace,
this program also teaches new skills and knowledge to embed behaviour change at an individual and organisational level.

Find out more and download the course outline below or call us on 1300 453 555.

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Enter The WorkSafe Victoria Awards

The role that all Victorians can play in making workplaces safer will be highlighted at the 2018 WorkSafe Awards. Entries are now open for the 30th edition of the awards, with those who strive to improve workplace health, safety and wellbeing...

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5 Tips For Working Successfully With Sub-Contractors

5 Tips For Working Successfully With Sub-Contractors

Organisations are increasingly including subcontractors in their internal training so everyone is aligned under a single Health & Safety framework.  Not only is this beneficial for alignment of safety behaviours,  but from a WHS compliance perspective you have a duty of care to everyone who walks on site – and this includes your subcontractors.

Here are 5 things you should do to meet your WHS obligations and make partnering with your subcontractors run smoothly.

 

1. Know your obligations

Do you know your legal obligations when it comes to your subcontractors?
If you don’t know how can you plan to be compliant?

PCBUs (Persons Conducting Business or Undertaking) must ensure the health and safety of all workers at work in the business or undertaking:

  • who are engaged or are caused to be engaged by the PCBU – this includes subcontractors.
  • whose activities in carrying out work are influenced or directed by the PCBU.

You can also check out our video below “WHAT AM I ACCOUNTABLE FOR?” about your general obligations.

2. Align subbies with your Safety Culture

Get them involved in your internal safety training. They can’t meet your standards if they don’t know what your standards are. Training should focus on how to build a partnership with your subcontactors, rather than micro-managing your subcontractors.

3. Appropriate supervision

Have regular project meetings to address whether your subcontractors performance is meeting the project’s safety and quality requirements. Keep a record of your communications which you share with subcontractors so everyone is clear on who needs to do what, when and how.

4. Two-way communication

There should be two way communications between you and your subcontractor. Always be approachable and communicate clearly and succinctly so there’s no room for miscommunication or errors.  When the lines of communication are easy and each side knows the expectations, issues can get resolved more quickly and more gets accomplished.

5. Give them feedback

When you need to give your subcontractor feedback, do it in a way in a way that encourages continuous improvement rather than blame, remediation instead of retaliation.

Want to learn how to manage subcontractors?

Lean to effectively manage WHS site risks and performance by learning how to effectively select, manage and monitor the complex and difficult world of subcontractors.

Find out more and download the course outline below or call us on 1300 453 555.

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What makes good adult learning?

What makes good adult learning?

We work everyday with large companies with diverse groups of learners and talk a lot about what makes good adult learning. How do you build and facilitate really great learning experiences?

It’s common to have group of learners in our training who work on the frontline who are technically proficient and may have left formal schooling in their mid-teens. They know their jobs well and are considered functional experts, but when they come into a training environment, there are many reasons they may not want to take part.

Firstly, context. They don’t see the value of the training they’ve been asked to attend, especially if it’s not a required technical license. Organisations need to explain to learners why the organisation is undertaking the training, what the training seeks to achieve, why it’s important to have everyone in the organisation on the same page and most importantly give learners the WIIFM – What’s In It For Me – what will that leaner take away that will enrich them?

Coming into a learning environment with pre-conceived ideas of how the training is going to go is not something restricted to frontline workers – we see barriers to coming to the training room in many all levels.

Tertiary educated people often come to training with the idea that everything they needed to know for the work environment was covered in their formal education. Again, they may lack understanding of the context for the training. Alternatively, some are concerned that their shortfalls might be shown up in a certain way during the learning experience. The latter is termed ‘imposter syndrome’ – the fear of being exposed that ´maybe I’m not as brilliant as everyone thinks I am, and I’m going to be found out any second!

As adults we can carry any negative experiences of past education and learning into the training room –a good trainer will move through this with learners. Sitting for a day concerned about being “found out”, anxious that you should be doing something else, or feeling you’re in an environment where you can’t make mistakes because you’re supposed to be the ‘expert’ is not a positive place to learn from, and gets in the way of fully engaging.

As workers, we often work in areas we are comfortable and can exhibit competence and tend to avoid areas we feel exposed for what we don’t know. However the learning environment is different – it’s there to show where there are gaps in knowledge.

So how do good trainers address this?

When we start our training we undertake a learner comfort ‘piece’.  A trainer or facilitator’s responsibility is not only about transferring learning but about building learning comfort for learners.

The learning environment should challenge us to take different perspectives and a great trainer is an expert at creating an environment where people feel safe going beyond their comfort zone. We try to make our training an open space for learners to be okay to talk about it, but often it takes a lot for the learner to do that until we build trust with each other, which is one of our team of trainers strengths.

All our trainers spend the first part of any program engaging all learners in different ways, identifying learner’s styles and addressing any concerns in the room. Our trainers have a lot of experience, great content and interesting ways of connecting with learners across different audiences.

Another aspect that can’t be underestimated is the sense of community that builds when training groups come together and barriers come down as the training progresses. This can be a powerful experience both when groups are cross functional or are teams that work together in the same role every day. The ability of trainers to present ideas, ask curious questions and create a space for learners to explore and question themselves and each other can create a deep understanding and connection between colleagues that can drive change in organisations.

When talking to prospective clients, we are always very clear on our strength in engaging the learners – how well we deliver on effective adult learning.
Great program content is nothing if it’s not delivered well – our trainers are experts at being able to make things very practical, relevant and put the learner front of mind, which also means our trainers have the skills to be able to adapt their approach to what’s happening in the moment.

Could your internal trainers use these skills?

Many organisations undertake internal training or transferring of information on a daily basis –  whether it be group training or one on one transfer of job skill information from one employee to another. For your internal trainers, understanding adult learning and how to create the best environment for people to take in information is important.

We have programs that can assist your employees responsible for training or upskilling others in your organisation to achieve this successfully.

You can support your staff who train others with these programs:

Train the Trainer Program – 2 Days >>

TAELLN411 Address Adult Language, Literacy and Numeracy Skills – 1 Day >>

 

Financial Fundamentals – Making Sense of the Numbers

Financial Fundamentals – Making Sense of the Numbers

“Understanding the numbers” often creates a feeling of dread in leaders who are experts in their field, but haven’t come from a financial background.

From understanding budgets, profitability and financial jargon, the ability and confidence to understand the “money side of things” is a foundation skill for managing projects and performance. Many organisations (rightly) promote people into leadership positions because they excel at their job but find it difficult to access the right support to boost their leaders understanding of the financial aspects of management.

Our new one-day ‘Financial Fundamentals’ program has been designed to demystify jargon, create relevance and understanding plus give learners what they need to do know in order to make effective decisions. By the end of the day learners will know how to; determine the resource requirements for a job, efficiently and profitably acquire and allocate resources, manage budgets, measure results and produce reports.

This program helps people to understand how the decisions they make on a daily basis can affect the project profitability and the overall bottom line.

Topics include:

Demystifying financial language

  • Developing business acumen
  • Understanding financial jargon

Developing a profitability mindset

  • The real cost of business and improving site profit
  • Procuring goods and services
  • Managing subcontracted labour

Budgets and work orders

  • Planning and projecting budgets
  • Managing financial risk
  • Project collaboration

Making commercial decisions

  • Making decisions under pressure
  • Managing variations and scope creep

Monitoring and reporting

  • Monitoring performance against the agreed scope
  • Reporting project outcomes

This program is built on the competencies of the nationally recognised unit BSBADM409 Coordinate Business Resources, which is a unit of the BSB42015 Certificate IV in Leadership and Management. Participants will leave with a statement of attainment for this unit, which can count towards the Certificate program.

Want this program customised for your workplace?

We can customise this program for your specific industry and workplace and deliver it on-site all around Australia.

Call us on 1300 453 555, internationally on +613 9510 0477 or use our contact form.

Leadership Excellence at Downer (LEaD1)

Leadership Excellence at Downer (LEaD1)

Leadership Excellence At Downer (LEaD1)

Find out about Leadership & Management

Downer is the leading provider of integrated services in Australia and New Zealand. It works closely with its customers to design, build and sustain assets, infrastructure and facilities. The Group employs approximately 56,000 people across more than 300 sites, primarily in Australia and New Zealand and also in the Asia-Pacific region, South America and Southern Africa.

A long-term client, Downer approached Leadership Dimensions (the leadership division of Learning Dimensions Network)  two years ago with a desire to further support their frontline leaders.

We know that clients who invest significantly in their employees develop competent and confident people who build skills, knowledge and experience within the organisation, often leading to those individuals being promoted. Companies who are adept at identifying this talent are also proficient in setting new managers and leaders up for success. Early on, Downer recognised the importance of investing in its frontline leaders and one of its strategies was to partner with Leadership Dimensions to develop a highly customised, nationally accredited qualification aligned to the BSB42015 Certificate IV in Leadership and Management.

The program is modularised to suit the different business divisions across Downer, all of which have varying requirements around how the training needs to be delivered. For example, employees from remote mining projects will require a different solution to those on working on rail or gas projects.

Two years on, this program – having being delivered to over 280 Downer employees across Australia – has developed a solid reputation for being able to impart the tangible, practical leadership skills needed on the ground.

Candice Mesecke, Executive Manager, Organisational Development & Change at Downer says: “Developing our leaders is key to our overall business performance. Our frontline leaders are responsible for delivering results for our customers in a safe manner, on time and on budget. They lead groups of diverse employees and are therefore key drivers of the business’s success. LEaD1 (our internal name for the program) needed to be dynamic and relevant if it were to create a shift in mindset and improve performance. Downer’s frontline leaders are incredibly astute individuals who work in no-nonsense environments, so we developed a program that aligned to their operating environment and challenges, and was also highly engaging. This has been achieved through clever learning design and outstanding facilitation from the Leadership Dimensions team of approved Downer trainers.”

Broken into themes essential for frontline leaders, the accredited BSB42015 Certificate IV in Leadership and Management face to face delivery components is broken up into four modules:

Leadership Communications – 2 days
Leading Teams – 2 days
Planning, Prioritising and Undertaking Project Work – 2 days
Customer and Stakeholder Management – 2 days

Candice says, “We chose to align the training to the BSB42015 Certificate IV in Leadership and Management so we had a structure for our people to demonstrate solid outcomes. Our people enjoy working towards an accredited qualification and our customers enjoy the benefits of a skilled supervisory workforce. We are proud of the outcomes of the program and the results on the ground, which LEaD1 has managed to generate at Downer within a relatively short time frame.”

With many opportunities in the program to reflect on their attitudes and beliefs, learners say their insights into their own leadership style directly impacts their ability to communicate more effectively, draw on a wider range of leadership skills in challenging situations, and be more mindful about their leadership approach.

One learner said: “I’ve found it really useful to take time away from the work-site to look at the way I lead others, my underlying beliefs, and the way it all comes out in my communication with others. Understanding the concept of “Above the Line” and “Below the Line” behaviours (taking accountability, ownership and responsibility vs blame, excuses and denial) has been really eye opening. I can think of so many examples of times I was leading with “Below the Line” behaviours that just don’t get the best out of people. I can now see how the way I am (as a leader) has a direct impact on the behaviours of those around me and the results we can achieve.”

Thanks to Candice from Downer for speaking to us.


Find out more about Downer


Find out more about BSB42015 Certificate IV in Leadership and Management >>

Want this program customised for your workplace and industry?
Call 1300 453 555 or email info@safetydimensions.com.au