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WHS Learner Profile – Kevin Walker

WHS Learner Profile – Kevin Walker

Kevin Walker recently undertook the  BSB41415 Certificate IV in Work Health and Safety, a nationally recognised qualification which trained him to identify hazards in the workplace, assist with responding to incidents, assess and control risk, and consult on work health and safety issues.

As a worker in the QLD building and construction industry, he was eligible for a Construction Skills Queensland subsided place to undertake the program. We asked Kevin about his experience of doing the program, what he learnt and how his workplace will benefit from his new WHS skills.

Kevin, tell us a bit about yourself and the kind of work you do?

I work as a blocklayer/bricklayer but also have experience working in mining. I finished school at Year 10 and went from school straight into a construction apprenticeship. Training in those days included TAFE. They tried to teach us the safe way to do things, but when I got onto a worksite we were just expected to get the job done – regardless of whether the job site or work methods were safe or not. I remember in the late 1980s laying bricks while standing on top of a 44-gallon drum!

When I worked in the mines, they were very safety focused – it’s a very high-risk environment so there is a lot more training and attention on risk management and hazard reduction. This safety focus really rubbed off on me and I took that thinking into my next construction job. Even though the attitude of the construction industry hadn’t changed, mine definitely had.

 

Why did you choose to do the course?

I was very interested in furthering my education in safety and getting a formal qualification. I saw the Workplace Dimensions advert on Facebook for Construction Skills Queensland subsidised training and it was exactly what I was looking for.

I’d seen WHS programs advertised before, they were expensive; plus I’d also have to take a whole week off work unpaid, which would make it even more difficult. The program subsidy from Construction Skills Queensland made the difference – it’s made doing my Cert IV in WHS possible and now everyone on-site benefits from the knowledge and skills I have.

Find out more about CSQ subsidised training >>

 

What did you get out of the course?

I saw safety in a different light and I enjoyed it immensely. Previously I couldn’t really explain safety to people as effectively as I wanted to. I knew the WHS Act was a legal requirement everyone is bound by, but now I have the language and tools to break down the concepts and explain it to others on site.

I’ve now got the skills to have powerful conversations that engage people to think for themselves about what they’re doing, how they do it and to come up with solutions that make the work and environment safer. Knowing what’s safe and legally compliant is one thing, but being able to get your whole crew on board with you is a different skill. I know the course has really helped me with that and to become a safety leader.

My boss and our Estimator at work both have the WHS qualification, so we have someone at every level with the knowledge to cover our legal obligations, and most importantly send our crew home in one piece every night. I had Kevin Obermuller as the trainer and he explained everything until we all understood the concepts and used his life experiences in many industries to tell great stories to make the information hit home.

It’s amazing that spending even 5 minutes looking closely at risks can make a huge impact.

 

What has been the impact of you doing the course?

I have stopped work recently because of an unsafe site, even though the client pushed for us to start. In the ‘bad old days’, workers would just give in to the pressure and start the job. I’ve always known it but now I have the legal background knowledge to explain my rights and obligations and take the action needed to not start work until we are satisfied we have identified all risks and managed them.

Now that the crew know I’ve done the qualification, they come to me for advice. We now have the confidence to stop work if any new hazards come up through the day and ensure they’re managed before anyone starts work again. Previously, the boys often wanted to jump in and just start working without having safety measures in place – like wearing dust masks. Now I can’t walk past this.

Now I can explain the legal side and the more and more I talk, the more people get it. The crew now share stories about things that have happened on other sites. Combining our experiences and perspectives makes the safety message come alive.

I’m also implementing pre-inspection walk-throughs of our jobs to check the site risks. This not only ensures the site is safe before we turn up, but is saving the boss money because we don’t have crews standing around at start time because the site isn’t safe for us.

Another thing that came out of the course is that I’m now implementing a sit-down chat with all our new people to go through the SWMS (Safe Work Method Statements). Rather than just handing them the documents, I now go through it with them and have them thoroughly understand what they are signing on to. The SWMS can be long so in the past some people just sign them off without understanding they are actually signing a legal document.

On-site today, we had a contractor truck driver arrive. He’d parked ready to start work. I pulled him up and we looked at the risks – he hadn’t been aware of the powerlines as a potential hazard. Without that conversation, he would not have been ready to start work. He moved his truck out of the danger zone after that conversation and he thanked me for bringing it to his attention when he left. This is the difference this course makes – you just don’t step over anything that can put people at risk.

 

What would you say to others considering doing the course?

This course is like the invention of the wheel – you look back and see how things used to be before you had that knowledge. You do things and operate very differently when you don’t know what you don’t know. Now, with the knowledge of WHS, we are doing jobs completely differently when it comes to safety and the jobs are still getting done to a high standard and on time.

I wish more people were able to do the course and take the opportunity of CSQ funding. Having the subsidy available takes away a big financial barrier to doing the course and I am recommending more of our people get this knowledge. I encourage at least one person from every construction company to do the Cert IV in WHS. Put your hand up for the responsibility – this training makes all the difference. Doing the program has opened my eyes – once you have the knowledge you are never the same.

Workplace Dimensions thanks Kevin for speaking to us and wish him all the best keeping everyone safe!

Do you know we offer the BSB41415 Certificate IV in Work Health and Safety

program in a live, interactive online format?

Gain your qualification in Work Health & Safety in a live online environment, via computer or device

Our BSB41415 Certificate IV in Work Health and Safety program is now available through a facilitator-led, real-time, interactive training environment – via an internet connected computer or device.

This could be the right time to add value to your role while working at home or from the workplace.

This is not a pre-recorded online program – it is the same experience as our face-to-face programs, delivered by our public programs division Workplace Dimensions.

 

FOR ALL INDUSTRIES

 

 

NEXT START DATES: 

Tue 9, Wed 10, Thu 11 June & Mon 15, Tue 16 June
OR
Mon 22, Tue 23, Wed 24 June & Mon 29, Tues 30 June

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5 tips for working successfully with subcontractors

5 tips for working successfully with subcontractors

Organisations are increasingly including subcontractors in their internal training, so everyone is aligned under a single Health & Safety framework. Not only is this beneficial for alignment of safety behaviours, but from a WHS compliance perspective, you have a duty of care to everyone who walks on site – and this includes your subcontractors.

Here are 5 things you should do to meet your WHS obligations and make partnering with your subcontractors run smoothly.

 

1. Know your obligations

Do you know your legal obligations when it comes to your subcontractors?

If you don’t know how can you plan to be compliant?

PCBUs (Persons Conducting Business or Undertaking) must ensure the health and safety of all workers at work in the business or undertaking including those :

  • who are engaged or are caused to be engaged by the PCBU – this includes subcontractors.
  • whose activities in carrying out work are influenced or directed by the PCBU.

You can check out our video below “WHAT AM I ACCOUNTABLE FOR?” which covers information about your general obligations.

2. Align subbies with your safety culture

Get your subcontractors involved in your internal safety training. Doing a safety course or have a special safety briefing? Get them involved. Subcontractors can’t meet your standards if they don’t know what your standards are. Training should focus on how to build partnerships with your subcontractors, rather than micro-managing them.

 

3. Appropriate supervision

Have regular project meetings to address whether your subcontractors’ performance is meeting the project’s safety and quality requirements. Keep a record of the communications and documentation you share with subcontractors so everyone is clear on who needs to do what, when and how.

 

4. Two-way communication

There should be two way communications between you and your subcontractor. Always be approachable and communicate clearly and succinctly so there’s no room for miscommunication or errors.  When the lines of communication are easy and each side knows the expectations, issues can get resolved more quickly and more gets accomplished.

 

5. Give them feedback

When you need to give your subcontractor feedback, do it in a way that encourages continuous improvement rather than blame, and remediation over retaliation. It’s also important to give positive feedback and acknowledge a job well done.

Want to learn to manage subcontractors?

Our 1-day live and interactive online program via computer or device.

Our program covers the WHS obligations regarding subcontractors and is designed to step through the various stages of effective subcontractor management, including assessing, evaluating safety history, attitudes, performance and reporting.

You will also gain the nationally recognised unit SLCSCM406 Implement and monitor subcontractor work health and safety requirements, which is part of the 10604NAT Certificate IV in Safety Leadership (WHS) – Construction program.

Subcontractor Management is one of our most popular and requested programs, now available to the public via our live and interactive online format, available from anywhere you can access an internet connection.

Program Format & Cost


This program is a facilitator-led, real-time, interactive training environment via an internet-connected computer or device.
This is not a pre-recorded online program, it is the same experience as our face-to-face programs.


Date:  Thursday 4th June 2020

Cost:  $495

Group Discount: 6 or more $395 per person..

GST is not applicable to accredited training.
The program fee includes all materials and assessments.

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Our COVID-19 Response from LDN CEO Melissa Williams

Our COVID-19 Response from LDN CEO Melissa Williams

As the COVID-19 situation continues to evolve, our first and foremost focus is on the physical and mental health and wellbeing of our people, our clients, their staff and the wider community we all live in.

Updated March 30, 2020.  (LDN will regularly update its COVID-19 response based on government advice.)

Learning Dimensions Network (LDN) is the parent company of Safety Dimensions, Leadership Dimensions and Workplace Dimensions.

As the COVID-19 situation continues to evolve, our first and foremost focus is on the physical and mental health and wellbeing of our people, our clients, their staff and the wider community we all live in.

We are all united in facing these unprecedented circumstances and together we can support each other to rise to these new challenges. At LDN we only have essential staff working from our head office, with reconfigured office spaces in line with social distancing practices and additional office sanitisation procedures. All other staff are working remotely to enable the continued provision of our core business – delivery of instructional design, training and consulting services.

For clients with staff to work from home – we increased capacity in our LDN-interactive (LDN-i) solution so your learning and development programs can continue as usual just via computer or tablet.  

All face-to-face accredited and non-accredited training has moved to training via real-time, training technology, via computer or tablet. All existing programs have been adapted to ensure the same level of engagement and activities using Zoom real-time training technology – an platform we have been using since 2017.

The feedback from clients and learners has been highly positive not only due to learning outcomes, yet also for the ability for people to remain connected to their peers – something individuals and organisation need right now – a sense of purpose, future and connectedness.

This is not pre-recorded training – this is still facilitator-led, real-time, interactive training, just delivered via computer. Our facilitators are skilled in using this technology.  Our IT staff are trained to seamlessly support participants unfamiliar with technology. We still use discovery learning, utilise flipcharts, conduct breakout activities, share ideas, have conversations and role-play new skills and knowledge. All participants require is a computer or device connected to the internet (and we can loan tablets if staff don’t have access to one at home).

In summary, if healthy staff are working from home, training can absolutely still proceed via LDI-i (and funding may be applicable in some states).

You can find more information on LDN-i here>>.

We know that this is a challenging time and while physical health and safety is paramount, so is mental health and safety.

To support, we are providing pro bono consulting meetings with clients to help formulate how you can keep your teams connected and create a level of comfort in the ‘new normal’ in these uncertain times.  The sole outcome of these conversations is to help you help others in your business.  It is our way to support the community we work within.

To request a pro bono consulting conversation, please call 03 9510 0477 or email me at Melissa.w@LDN.com.au

For more information please email your LDN client contact, email at info@safetydimensions.com.au, use our contact form here or call our Head Office on 03 9510 0477.

Melissa Williams
CEO, Learning Dimensions 
Network

Find out how LDN interactive (LDN-i) can help organisations train and develop staff while isolated.

We can train your work from home team with interactive, facilitator-led, real-time programs that can be customised for your workplace and industry.

Call 1300 453 555 or email info@safetydimensions.com.au

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Train your staff at home with LDN Interactive (LDN-i) – helping organisations train and develop staff while isolated

Train your staff at home with LDN Interactive (LDN-i) – helping organisations train and develop staff while isolated

Safety Dimensions, Leadership Dimensions & Workplace Dimensions programs are now available through a facilitator-led, real-time, interactive training environment – via computer.

We don’t offer pre-recorded online programs – just the same experience of our face-to-face programs, delivered differently.

As COVID-19 isolation measures come into play around the nation, many businesses are preparing to have their workforces work from home, where their roles permit.

Even though business-as-usual is interrupted, we can help organisations add significant value to their workforce while they are working at home. Using our LDN interactive platform (LDN-i), you can train and upskill your workforce with real-time interactive, cloud-based training via computer in any of our Safety Dimensions, Leadership Dimensions or Workplace Dimensions programs.

This includes programs in safety leadership, risk management, hazard reduction, leadership, building relationships, managing subcontractors; or any of the programs in our suite of accredited and non-accredited safety or leadership programs.

LDN-i is based on the video conferencing platform Zoom and brings your team together remotely to learn in real-time. Led by one of our skilled facilitators, the platform simulates face-to-face workshop experiences such as, interacting with those in the virtual ‘room’, asking questions, using discovery learning, conducting breakout activities, sharing ideas, using polls, having conversations and role playing new skills and knowledge.


 

 

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What are the benefits of training with the LDN-i interactive platform while your people are working at home?

  • You can leverage the interruption in business-as-usual to upskill your people in a wide range of safety and leadership programs, customised to your organisational needs.
  • Your business can provide professional development for your people and you can choose from non-accredited courses or nationally recognised accredited qualifications.
  • The platform creates a sense of community and connection and your people will be able to see and interact with each other while working from home.
  • It helps your team manage their wellbeing by giving their day structure, allowing them to interactively work together and see and work with colleagues, even though isolated at home.
  • LDN can report on attendance and engagement in the same way we do in face-to-face programs.

 

 

 

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We don’t offer pre-recorded workshops, all our training is live, real-time facilitator-led engagement with participants, customised for your organisational needs and delivered in an interactive online environment.

Our instructional designers work with your organisation to design a program that meets your organisational needs, then deliver it to your workforce live from our three new permanent interactive training technology rooms at our Head Office, with more locations around Australia to come.

We utilise the Zoom interactive conferencing software, which is available cross-platform – either in a web browser or as a downloadable app for desktops or devices. Alternatively, it can be integrated into your intranet. The software is free for your users and uses an Advanced Encryption Standard (AES) 256-bit algorithm to keep everyone’s data safe.

To participate, participants are only required to be connected to the internet via desktop computer or a tablet device with a camera, mic and headphones. If your participant group doesn’t have access to hardware, LDN can provide tablets and headphones. We look after all the logistics and materials.

 

The LDN-i solution is the same great learning experience of our face-to-face training, just delivered differently.

What our participants say about our live, interactive online LDN-i programs

“If you haven’t done it, this is the course to do. The quality of information learnt and the group discussions alone are priceless. My confidence has lifted through the knowledge I have gained from doing this course with Kevin. It’ll be the best thing you’ve done in a long while.”

“Absolutely awesome way of learning.
Don’t knock it till you try it.”

I think it’s an excellent way of learning. I feel more engaged when I do it from home rather than doing it at the workplace.

“If you’re considering the program – do it, you will learn stuff you didn’t think about learning.

A great innovative experience.

“Where would I start? Beginning with the legislation to reticular activity system, attitude-behaviour-consequences, ILEAD, SMART are some of the tools, guides and other techniques I have learnt doing the course that I will utilise in my workplace.

The whole program was fantastic, thank you Kevin and the Workplace Dimensions team.”

“Kevin thank you for giving me an insight into a whole new industry and for sharing your unlimited knowledge and resources with us as a group. I have learnt a great deal about work health and safety in the last 5 days and endeavour to improve on my safety knowledge and lead by example in my workplace and home.”

“I think learning via ZOOM was very effective.
I felt I was able to interact with the group as well as I would have in person.”

The facilitator did a great job at delivering the course material, the training was engaging and interesting.
The public speaking aspect of face to face training while learning new skills/topics can bring about some anxiety for me and the online forum eliminated this.”

“Learning via computer was brilliant, I was really pleased. Best type of learning I’ve done.
Our company should do more safety courses online like this one.”

“Absolutely worthwhile. Couldn’t have asked for a better facilitator than Kevin.
Incredibly knowledgeable and knows how o get the best out of each participant in the class”

“Really good. Encourages people to talk in turn rather than on top of each other.”

Are you an existing LDN client?

For our clients who are continuing to run face-to-face training, you can read our COVID-19 response for information on the additional precautions we are implementing to keep learners and facilitators safe while learning together. We work in partnership with your organisational policies to ensure the safety of everyone as our number one priority while also mindful that the situation is ever-changing.

If your workforce is mandating working from home, what your options?

If your organisation is mandating work from home, we have the capacity to continue to deliver programs to your organisation, delivered straight to your staff while they are isolated through our interactive LDN-i interactive, facilitator-led live training, delivered via computer.

They will still be able to interact with those in the virtual ‘room’, ask questions, use discovery learning, utilise flipcharts, conduct breakout activities, share ideas, have conversations and role-play new skills and knowledge.

Our solution is the same great learning experience, just delivered differently.

What technical set up do you need to make this happen?

The Zoom software only requires an internet connection and works cross-platform on all PC and Mac desktop computers, devices and smartphones that have a camera and microphone, which most devices already have.

The Zoom software platform is free for users, and is available either in-browser (through Chrome, Firefox etc.), as a downloadable app for computers and devices, or can be integrated by IT teams into your company intranet. You can select either of these options or have multiple points of access and your people will still be able to participate.

How do people log on to a program and how do organisations know they’ve attended?

Our project management team provide your participants with secure logins, just for your specific training session. We can also report on attendance and engagement in the same way we do in face-to-face programs.

How secure is this?

Zoom also encrypts all content at the application layer using the Advanced Encryption Standard (AES) 256-bit algorithm, so the contents of your training are secure.

What if my people aren’t used to using technology this way?
We have implemented technical help resources to seamlessly support participants not familiar with working with this form of technology. If your participant group doesn’t have access to the hardware, tablets can be provided.

How about workbooks and assessments?

We can still supply workbooks, handouts and assessments via post to your workforce and they can return assessments to us electronically for accredited programs. LDN will look after logistics in the same meticulous way we do with our face-to-face programs.

 

How can you get started?
For more information, or to discuss your options, please email your LDN client contact or call our Head Office on 03 9510 0477.

 

Gain your qualification in Work Health & Safety in a live online environment, via computer or device

Our BSB41415 Certificate IV in Work Health and Safety program is now available through a facilitator-led, real-time, interactive training environment – via an internet connected computer or device.

This could be the right time to add value to your role while working at home or from the workplace.

This is not a pre-recorded online program – it is the same experience as our face-to-face programs, delivered by our public programs division Workplace Dimensions.

 

FOR ALL INDUSTRIES

 

 

NEXT START DATES: 

Tue 9, Wed 10, Thu 11 June & Mon 15, Tue 16 June
OR
Mon 22, Tue 23, Wed 24 June & Mon 29, Tues 30 June

More from our blog

How to talk to kids about COVID-19 with resources for parents and children

How to talk to kids about COVID-19 with resources for parents and children

How can parents and carers manage the questions, fears and concerns from children about COVID-19?

We’ve put together some ideas, videos and a free downloadable resource for kids under 7 to help.

With the world in the grip of the COVID-19 response, parents and carers are wondering how best to manage the questions, fears and concerns from children. Even for adults it seems like a different world, we’re all dealing with fears about contagion, social norms are shifting, our regular actives are interrupted, institutions are closing, there is anxiety about food and resource security and uncertain work situations. As a result, children have varying levels of awareness and understanding of what’s going on.

To help you navigate this time, we’ve put together a useful guide on how to talk to your children about COVID-19 with a few useful resources.

How to Talk to Kids About the Coronavirus (a primer for parents)

Direct link: https://m.youtube.com/watch?v=WhVad8ToCiU&feature=emb_logo

Coronavirus Explained! (for kids)

Matter-of-fact, easily understood, child-friendly video from Dr Michelle Dickinson (aka Nanogirl) explaining COVID-19 using a plush toy, experiments and highlighting the benefits of handwashing.

Direct link: https://www.youtube.com/embed/OPsY-jLqaXM

Here are some other things you can do when talking to kids

Be factual in a child-friendly way and control uncertainty

Young children have the right to know what’s going on. Explain the facts in a child-friendly way (you can use the video above), telling them the evidence so far shows children are less likely to experience severe symptoms than older adults. Ask open questions and listen to how your child feels about the situation, don’t minimise the situation but help them process their feelings and reassure them there is a plan to keep them safe.

Here is a great activity resource for younger children #COVIBOOK– A printable book with activities for kids under 7.

Mindheart.co has created a free short printable book for kids under 7 to support and reassure children and ease kids’ anxiety regarding COVID-19. It’s a starter for families to discuss the full range of emotions arising from the current situation. The resources don’t seek to be a source of scientific information, but rather a tool based on fantasy, and you can print this material so children can draw on it. Remember that emotions are processed through repetitive play and stories read multiple times. Share COVIBOOK and help ease children’s anxiety all over the world.

Download the book here>> 

Direct link: https://660919d3-b85b-43c3-a3ad-3de6a9d37099.filesusr.com/ugd/64c685_319c5acf38d34604b537ac9fae37fc80.pdf

 

Be mindful of a child’s media consumption

The pandemic response has overtaken the media and many of us have been glued to the 24/7 news cycle for updates. Coverage often features strong images of full-covering hazmat suits, people with masks and sick people in hospital – this can be terrifying for children.

Let’s also remember that many Australians were impacted by the horrific bushfires and the media was full of stories and images of people and animals suffering. Although these visuals have disappeared from the media cycle (but the impact is ongoing for those effected), as a community we’ve all been exposed to images and stories that trigger a fear response. These feelings can linger long after the immediate threat has been removed and children being particularly sensitive. The COVID-19 situation may validate the feeling that the ‘world isn’t a safe place’ anymore.

Turn off the TV when children are around or limit the amount of media they are exposed to.

If they do see these images, debrief them on what they’ve seen, explaining everyone is working together to stop this spreading, explain the facts and reassure them you are taking all precautions to keep them and other members of the family safe and they can help by practising good hygiene.

 

Take care of yourself

Ever wonder why the safety messages on a plane instruct that if oxygen masks are required that adults fit their own oxygen mask first before helping others, including their children? It’s because if the adult is attending to others without their mask fitted, they could lose consciousness and they aren’t capable of helping their children or others.

These are uncertain and stressful times impacting everything from usual daily activities, social engagements, work and work stability, finances and family dynamics, social movement, workplaces and family – as parents and carers, we can only help those we care about if we take care of personal own wellbeing.

The Guardian has published a useful article on how to manage anxiety and the COVID-19 response. It is written for those who are struggling, but there are useful suggestions in the article we can all implement:

https://www.theguardian.com/society/2020/mar/16/coronavirus-health-anxiety

 

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